FAQs
Answers to common questions about AT1 Performance vehicles, booking, delivery and support.
Find quick answers to the most common questions about our vehicles, bookings, delivery, payments and customer support.
Why?Why rent from AT1 Performance?
The latest cars, exceptional quality, and a personalised experience.
Every booking is tailored to you — giving you the feeling of your own car, without the commitment.
BookingHow do I make a booking?
Choose the car you’d like to hire and send us your preferred dates. Our team will check availability and get back to you to confirm your booking.
AvailabilityAre the cars on your website always available?
Availability changes continuously with cars coming in and out from hire. Please contact us for availability.
StockAre the cars on your website the only ones available?
All cars shown on our website are part of our own stock. However, if there’s a specific vehicle you’d like to hire that isn’t listed, let us know and our team will do our best to source it for you.
DeliverCan you deliver my vehicle?
Yes. We offer UK-wide vehicle delivery, with free delivery up to 50 miles from our Cheshire depot. Delivery charges may apply beyond 50 miles.
CollectDo you collect the vehicle?
Yes. Our team can collect the vehicle from you at the end of your hire. If you’re within 30 miles of our Cheshire depot, you can also drop the vehicle back to us.
AgeHow old do I need to be to hire a vehicle?
Our minimum hire age is 25 years old. However, certain high-performance vehicles may require drivers to be 28 or 30+, depending on the vehicle.
DocumentsWhat documents are required for booking?
To hire a vehicle, you’ll need:
1: A valid driving licence
2: DVLA licence check code
3: Proof of address — official bank statement or Council Tax document
4: 2 years’ address history
Additional documents may be required depending on your booking and circumstances.
AbroadCan I take cars abroad?
Yes. You can take our vehicles abroad, but you must let us know at the time of booking. We can arrange the required insurance for your trip at an additional cost.
DepositHow much is the deposit?
The holding deposit varies by vehicle and will be confirmed at the time of booking. Deposits are taken securely by credit or debit card.
Deposit BackDo I receive my deposit back?
Yes. Your deposit will be returned once the vehicle has been inspected and any outstanding fines, tickets or charges have been checked.
If any deductions apply, you’ll be informed before the remaining balance is returned.
Use SomeoneCan I use someone else’s card to pay for the hire or excess?
No. We only accept payments from the person named as the hirer.
However, if someone else intends to make the payment, they can hire the vehicle in their own name and add the person who will be driving as an additional driver, provided they meet our driver requirements.
ExcessIs there an excess, and am I liable for it?
Yes. All vehicle hires are subject to an excess, and you are liable for the excess amount applicable to the vehicle you hire.
The excess is not a deposit. It is the maximum amount you may be liable to pay in the event of an accident, theft, or other covered damage, subject to the terms and conditions of your hire.
Collision DamageIs there a Collision Damage Waiver?
No. Our insurance excesses are fixed amounts, and we do not offer an excess waiver or excess reduction option.
The applicable excess amount will depend on the vehicle you hire and is payable in accordance with the terms and conditions of your hire.
Driving LicenceAre there any driving licence requirements?
Yes. To hire a vehicle, you must:
1:Have held a valid driving licence for at least 2 years.
2:Have no more than 6 penalty points on your driving licence.
3:Have had any driving disqualifications cleared for at least 5 years.
Additional eligibility requirements may apply depending on the vehicle you wish to hire and our terms and conditions.